Dukaloco Privacy Policy

1. About this Notice

This Privacy Notice outlines how Dukaloco collects, uses, and secures your personal data when you interact with our website or mobile application. It explains our data processing practices and your rights regarding your personal information.

2. Who We Are

Dukaloco is an e-commerce platform connecting sellers, influencers, and consumers with services both online and offline. Our platform includes a centralized marketplace, custom branding for shops, logistics, and dropshipping services. This notice applies to Dukaloco, operated by our team, which is responsible for controlling and processing your data as per this policy.

3. Data We Collect

We collect personal data to provide customized services, improve our offerings, and for marketing purposes. This data may include:

• Information You Provide: When registering or making a purchase, we collect your name, contact details, demographic data, payment information, and preferences.
• Information We Collect Automatically: We gather data on your interactions with our site, including browsing history, device type, and IP address.
• Data from Third Parties: We may receive additional data from delivery and payment partners, vendors, and advertising networks.

4. Cookies and Other Identifiers

Cookies help enhance your browsing experience on our platform. We use them for tracking preferences, site functionality, and to display personalized offers.

5. How We Use Your Personal Data

Dukaloco uses your data to:

• Register and verify your account.
• Process orders and manage transactions.
• Conduct promotions and surveys.
• Improve our site and personalize your experience.
• Recommend products that match your preferences.
• Detect and prevent fraud and comply with legal obligations.

6. Legal Basis for Processing Personal Data

Our processing of your data is grounded in:

• Consent: For marketing communications, which you can opt out of at any time.
• Contractual Obligations: To fulfill orders and services.
• Legitimate Interests: For business insights, marketing, and platform functionality.
• Legal Compliance: Meeting legal and regulatory requirements.

7. Sharing Your Data

We may share data with:

• Third-Party Service Providers: For order fulfillment, logistics, and payment processing.
• Business Transactions: In the event of acquisitions or mergers.
• Fraud Prevention: To protect against unauthorized access and financial fraud.

8. International Transfers

Where applicable, data may be transferred across borders, and we ensure adequate protections align with local regulations.

9. Data Retention

Dukaloco retains data only as long as necessary for operational, legal, or customer service purposes. Afterward, data is securely deleted or anonymized.

10. Data Security

We implement robust security measures to protect your data from unauthorized access, and only employees who need access to fulfill their roles can view your personal information.

11. Your Rights

You have the right to:

• Access, correct, or delete your data.
• Opt out of marketing communications.
• Close your account, which will delete all associated data.

12. Contact Us

For questions about this Privacy Notice or to exercise your data rights, please contact our Data Privacy Officer at [email protected].